The first hot day.
Everyone's AC quits the same week. RiverX answers every call at the same time, so nobody hits voicemail and calls the next company.
For heating and air companies
The AI receptionist for HVAC companies
RiverX is a 24/7 AI receptionist for heating and air companies. It answers every call in your company's name, books repairs and tune-ups on your calendar, sends urgent no-heat and no-AC calls straight to you, and texts you a summary of each call.
Live in 7 days. Month to month. 14-day money-back guarantee.
The calls HVAC companies miss
No heat at night.
Furnaces fail after hours. RiverX answers, gets the address and calls you if it's urgent.
Tune-up season.
Maintenance calls pile up in spring and fall. RiverX books them into open slots so your techs stay busy.
The hang-up.
Some callers hang up before anyone answers. RiverX texts them back within seconds and books from the text thread.
What RiverX handles.
- Booking repair calls, installs, estimates and tune-ups
- Answering questions about your services, prices, service area and hours
- Collecting the address and what the system is doing
- Politely turning away jobs outside your area or that you don't do
- Callers who only speak Spanish
RiverX
Thanks for calling Summit Heating and Air. How can I help?
Caller
Our AC is blowing warm air and it's 104 out.
RiverX
That's no fun in this heat. I can have a tech there at 2:00 or 4:00 today. Which works better?
Caller
2:00.
RiverX
Great. What's the address?
Caller
611 Stine Road.
RiverX
You're booked for 2:00 today at 611 Stine Road. I'm texting you a confirmation now.
Example call. Hear the real one at (661) 561-6461.
Emergencies go straight to you
You tell RiverX what counts. When one of these calls comes in, you get a call right away with the address and the problem, not a summary in the morning.
- No AC during extreme heat
- No heat during a cold snap
- Anything else you tell it counts as urgent
How setup works
- 1
We set up your AI receptionist on your business number. Keep your number or get a new one.
- 2
We train it on your services, prices, service area, hours and booking rules.
- 3
It answers every call 24/7, books jobs on your calendar and texts you a summary of each call.
Straight answers
Can it book maintenance and tune-ups?
Yes. It books tune-ups and maintenance visits into the slots you set aside for them.
What happens when it's 105 degrees and the phones blow up?
RiverX answers many calls at the same time, so callers don't hit a busy signal or voicemail during a heat wave.
Does it know what counts as urgent?
You tell it. Urgent calls go straight to you with the address and the problem. Everything else gets booked and summarized.
What does it cost?
The AI receptionist comes with Plus at $497 a month, month to month, with a 14-day money-back guarantee. Plus also includes your website, review automation, CRM and phone number.
Does it sound like a robot?
No. It sounds like a person, talks like a person and stays on track for the whole call. Most callers won't know it's AI unless you tell them. Call (661) 561-6461 and hear it yourself.
Can I keep my business number?
Yes. We can move your current number over or set you up with a new one.
Does it speak Spanish?
Yes. RiverX answers, qualifies and books calls in English and Spanish. Our English and Spanish demo line is (661) 605-7306.
How fast can I go live?
7 days at most. We set the receptionist up with your business info, connect your phone and calendar, and train it on your services and schedule.
Don't take our word for it. Call it.
Our live demo line is answered by RiverX around the clock. Ask about pricing, try to book a job, or hang up early and see what happens.