Guides/Help Center/Website, forms, and payments

Build forms and surveys

PlanAll plans
Time15 minutes
Who does itYou
Short answer

Forms collect leads and requests from your website and land them in your CRM as contacts. Build one in Sites, then Forms, set who gets notified, then put it on your site or share the link. Surveys work the same way, with one question per step.

  1. 1

    Create a new form

    Go to Sites, then Forms, and click + Create New Form. For surveys, use Sites, then Surveys.

  2. 2

    Add your fields

    Start from a template or blank, add your fields, and mark the important ones required.

  3. 3

    Set notifications

    Set the email notification to your team, an automatic reply to the customer, and the thank you message.

  4. 4

    Test it

    Save, preview, and submit a test entry.

  5. 5

    Put it on your site

    Click Integrate to copy the code for your site, or share the direct link.

Good to know

  • Everyone who submits becomes a contact automatically. See entries under Submissions.
  • Add a consent checkbox if you'll text or email people who fill it out. See /how-to/stay-compliant.
  • You can't turn a form into a survey later. Pick the right one at the start.
  • Want it on your RiverX website? Email betty@riverxai.com and we'll place it.
Need a hand?

Our team handles setup and changes for every plan. Call (661) 491-7391, 8 AM to 5 PM Pacific. We usually respond the same day.

Not a RiverX customer yet?

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