Guides/Help Center/Contacts and deals

Use your pipeline to track deals

PlanAll plans
Time10 minutes
Who does itYou
Short answer

Your pipeline shows every open deal as a card on a board, with a column for each stage, like New, Quoted, and Won. Open Opportunities to see it, drag cards as deals move forward, and mark each one won or lost. You always know what's in play and what it's worth.

  1. 1

    Open your board

    Click "Opportunities" in the left menu to see your board.

  2. 2

    Add a deal

    To add a deal, click "+ Add Opportunity."

  3. 3

    Fill in the deal

    Pick the contact, name the deal, and choose the pipeline and stage.

  4. 4

    Add value and an owner

    Add the deal's value and an owner, then click "Create."

  5. 5

    Move a deal forward

    When a deal moves forward, drag its card to the next column.

  6. 6

    Close it out

    When it closes, open the card and set the status to Won or Lost. For lost deals, pick a reason so you can spot patterns later.

Example

Stages for a typical service business: New lead, Contacted, Appointment set, Quoted, Won, Lost

Good to know

  • Each deal has a status: Open, Won, Lost, or Abandoned.
  • Adding the value to every deal lets you see what your pipeline is worth.
  • We set up your stages with you during onboarding. Ask us to change them anytime.
Need a hand?

Our team handles setup and changes for every plan. Call (661) 491-7391, 8 AM to 5 PM Pacific. We usually respond the same day.

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