RiverX vs Rosie
Rosie is an AI phone answering service with plans from $49 a month. You set it up from your website, Google profile and FAQs, with features unlocked by plan. RiverX is an AI receptionist we build from scratch for your business, at $497 a month plus call time, with a website, CRM and review automation included. If you just need calls answered on a tight budget, Rosie is a good value. If you want a receptionist that handles calls exactly the way you would, RiverX is built for that.
Side by side
| RiverX Plus | Rosie | |
|---|---|---|
| What you get | Your whole front desk: website and hosting, reputation management, AI receptionist, AI follow-up, appointment booking, CRM and phone system | AI phone answering, with a website chat widget |
| Price | $497 a month plus $0.15 to $0.20 per minute, at cost | $49, $149 or $299 a month |
| Minutes | Billed per minute at cost | 250, 1,000 or 2,000 included a month depending on plan |
| How it's built | Custom instructions written for your business | Trained from your website, Google profile and the FAQs you enter |
| Custom call handling | Fully customizable call flow, no scenario limits | 2, 5 or unlimited message-taking scenarios depending on plan |
| Custom agent training | Included | On the $299 plan |
| Books on your calendar | Included | On the $149 and $299 plans; the $49 plan sends booking links by text |
| Spanish | Included | Included on all plans |
| Texts back callers who hang up | Included | Texts callers during the call on the $149 and $299 plans |
| CRM | Built-in CRM, plus integrations with reSimpli, Podio, Salesforce, Follow Up Boss, HubSpot and Zoho | Zapier |
| Website and review requests | Included | Website chat widget included |
| Setup | Done for you in 7 days | White-glove onboarding on the $299 plan |
Rosie figures as listed on heyrosie.com/pricing on October 22, 2026.
$497 is the whole front desk
Plus includes your website built and hosted, reputation management, a 24/7 AI receptionist, AI follow-up by text and email, appointment booking, a CRM and a business phone system.
Built for your business, not filled into a form
RiverX isn't a template. We write your receptionist's instructions from scratch: how it greets callers, what it asks, how it qualifies the job, when it books, when it transfers, and what counts as an emergency for you. If your process changes, we change it.
- Your questions, in your order
- Your booking rules for each type of job
- Your service area, prices and the jobs you turn down
- Your definition of an emergency, and who gets the call
Choose Rosie if
- You want the lowest monthly price
- You mainly need calls answered and messages taken
- You're comfortable setting it up and connecting your tools through Zapier
Choose RiverX if
- You want call handling built around how your business actually works
- You want it set up and trained on your business for you
- You want a website, CRM and review requests in the same system
- You use reSimpli, Podio, Salesforce, Follow Up Boss, HubSpot or Zoho
- You want emergencies sent straight to you
Straight answers
Why is RiverX more expensive than Rosie?
You're not comparing the same thing. Rosie answers your phone. RiverX Plus is your whole front desk: your website built and hosted, reputation management, a 24/7 AI receptionist built from scratch for your business, AI follow-up by text and email, appointment booking, a CRM and a business phone system. We set it all up for you.
Can I customize how RiverX handles calls?
Yes. We write its instructions for your business, including what it asks, how it books, when it transfers and what counts as an emergency. When your process changes, we update it.
Do both speak Spanish?
Yes. Rosie includes Spanish on all plans and so does RiverX.
Can I switch from Rosie to RiverX and keep my number?
Yes. We can move your current number over or set you up with a new one.