Guides/Help Center/Calendar and booking

Set your hours and block off time

PlanAll plans
Time10 minutes
Who does itYou
Short answer

Your calendar's availability decides when customers and the AI receptionist can book you. Set your weekly hours, add special hours for holidays or days off, and block off time for things like lunch or a long job. Booked appointments only land in open time.

  1. 1

    Open your calendar settings

    Go to Calendars, then Calendar Settings, and edit your calendar.

  2. 2

    Open availability

    Open Availability and click your name under booking availability.

  3. 3

    Set your weekly hours

    Under weekly working hours, click Edit, set each day, and save. Use Copy to repeat one day's hours on others.

  4. 4

    Add special hours for holidays

    For a holiday or day off, click + Add Date-Specific Hours, pick the dates, and set the hours, or leave the day unavailable.

  5. 5

    Block off time

    To block a time range, open your calendar view, click a time slot, choose the Blocked Off Time tab, set the start and end, and save.

Good to know

  • Date specific hours replace the whole day. To stay open until 8 PM instead of 5, enter 9 to 8, not 5 to 8.
  • Blocking time doesn't cancel appointments already booked there.
  • Schedules repeat weekly. Every other week schedules aren't supported.
  • Slots missing? Use the troubleshoot icon on the calendar to see why.
Need a hand?

Our team handles setup and changes for every plan. Call (661) 491-7391, 8 AM to 5 PM Pacific. We usually respond the same day.

Not a RiverX customer yet?

Next in Calendar and bookingConnect Google Calendar or Outlook
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