After every call you get a short summary: who called, what they needed, and what happened. The full recording and transcript are in Conversations in your RiverX account. Urgent calls come to you right away instead of as a summary.
Open Conversations in your RiverX account, on the web or in the LeadConnector mobile app, and open the caller's conversation. The recording and transcript are attached to the call.
Once a week, skim the calls that did not end in a booking. If the same question keeps coming up, add the answer to your knowledge base.
Anyone you choose. Add or remove people yourself in your RiverX account, or ask us.
Our team handles setup and changes for every plan. Call (661) 387-3960, 8 AM to 5 PM Pacific. We usually respond the same day.
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