When your business changes, the agent needs to know. Update the knowledge base yourself in your RiverX account, or send us what changed and we update it within 24 to 48 hours. Holiday hours should go in at least a week ahead.
New prices, a new or dropped service, a new service area, new hours, holidays, a new on call number, a seasonal promotion.
Business: {name}
What changed:
Starting on:
Ending on (if temporary):Updates to your existing setup are part of your plan's support. New integrations or custom features are quoted separately.
Our team handles setup and changes for every plan. Call (661) 387-3960, 8 AM to 5 PM Pacific. We usually respond the same day.
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