Guides/Help Center/Account

Get support

By Brad Bone, co-founder of RiverX AI · Updated October 2026

PlanAll plans
Time1 minute read
Who does itYou
Short answer

Call (661) 387-3960, 8 AM to 5 PM Pacific. We usually respond the same day and make most changes within 24 to 48 hours. Support for your live system is included in every plan. New custom features and integrations are quoted separately.

How to reach us

Do it yourself

Many changes you can make right away in your RiverX account: when the agent answers, your knowledge base, who gets call summaries, your review request message, and your team's logins.

What to send

Copy thisBusiness name: What's happening: When it happened (date and time): Caller or contact involved, if any: Screenshot, if you have one:

What's included

Included in your planFixes, updates to your setup, help using your account, website text and photo changes.
Quoted separatelyNew integrations, custom API work, new features, redesigns.
Need a hand?

Our team handles setup and changes for every plan. Call (661) 387-3960, 8 AM to 5 PM Pacific. We usually respond the same day.

Not a RiverX customer yet?

See plansLive demo (661) 561-6461
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