Usually your browser is showing an old saved copy. Open the site in a private window. If you requested the change, it may still be in our 24 to 48 hour queue. Domain changes can take up to 48 hours to reach everyone.
Your browser saved an old copy.
Check: Open the site in a private or incognito window.
Fix: Refresh with Ctrl+Shift+R on Windows or Cmd+Shift+R on Mac.
The change is still in our queue.
Check: When you emailed betty@riverxai.com.
Fix: Most changes go live within 24 to 48 hours. Reply to your email if it's been longer.
A domain change is still spreading.
Check: Did you change your domain or its settings in the last two days?
Fix: Wait up to 48 hours.
Call (661) 387-3960, 8 AM to 5 PM Pacific. Tell us the time it happened and the phone number or contact involved. We usually respond the same day.
Not a RiverX customer yet?