Also included in Plus and Rainmaker.
When a job is done, RiverX texts or emails the customer a request with a link straight to your Google review box. You can send one by hand anytime, or have it go out automatically when a job is marked done. We set the trigger, timing, and reminder with you during setup.
Open Reputation in your RiverX account and click Send review request, then pick the customer and choose text or email.
We connect the request to the moment work ends in your business. Common triggers: an appointment marked as showed or completed, a contact tagged as job complete, or a lead moved to Won in your pipeline.
Send the request to every customer, happy or not. Google does not allow asking only the customers you expect to be happy.
You can send requests to anyone with a good experience, not just sellers who closed: buyers, agents, title reps, and sellers who decided not to sell.
Our team handles setup and changes for every plan. Call (661) 387-3960, 8 AM to 5 PM Pacific. We usually respond the same day.
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