Also included in Plus and Rainmaker.
Reputation in your RiverX account shows new reviews from Google, Facebook, Yelp, Trustpilot, and about 50 other review sites in one place. AI drafts or posts replies for you, you can track your rating over time, and you can compare yourself with up to three local competitors.
Google and Facebook connect directly. We can also connect Yelp, Trustpilot, and about 50 other review sites, including industry sites like Zillow, Thumbtack, TripAdvisor, and Yellow Pages, with more than one page per site for multiple locations.
Choose how much the AI does. In suggest mode it writes a reply and you approve or edit it before it posts. In automatic mode it posts the reply on its own after a short delay, and you can limit it to certain star ratings. A good setup: automatic for 4 and 5 star reviews, suggest mode for 1 to 3 stars, so you read every complaint before anything goes public.
Your average rating and review count, and how they are trending.
Add up to three local competitors by their Google profiles, and see their rating and review count next to yours.
We can schedule posts to your Google Business Profile. You can see and edit scheduled posts in the social planner in your RiverX account.
Read new reviews, approve replies, call anyone unhappy.
Our team handles setup and changes for every plan. Call (661) 387-3960, 8 AM to 5 PM Pacific. We usually respond the same day.
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